Terms and conditions

These terms and conditions apply to the use of the online service "Fristen-Tracker" (hereinafter "the service"), operated by Mesertec (owner: Mike Ecks, Hämelerwalder Str. 6, 31275 Lehrte, Deutschland).

These terms apply to all contracts concluded via the service, unless otherwise agreed. Consumers within the meaning of these terms are natural persons who use the service predominantly for purposes that can be attributed neither to their commercial nor to their independent professional activity.

The subject matter of the contract is the provision of the web-based service Fristen-Tracker for managing subscriptions, contracts and notice periods ("subscriptions and contracts"). The service in particular includes recording contracts, automatically calculating cancellation deadlines, managing the cancellation status and optional email reminders.

The service is designed as a memory aid and management tool. It replaces neither legal advice nor automated decisions about contractual relationships.

Registration with a valid email address and a password is required to use the service. The user undertakes to provide accurate information and to keep it up to date.

The user is responsible for keeping their access data confidential. If the user discovers that third parties have gained access to their account, the operator must be notified immediately.

There is no claim to the assignment of a specific username. The operator may block or delete user accounts if the user violates these terms or statutory provisions.

The service is offered in different plans. The free plan allows use with a limited number of entries and features. The exact scope of each plan is defined by the plan overview on the website and the feature descriptions within the service itself.

Paid plans are billed via the payment methods listed on the website. The operator may adjust the plan offering and its scope at any time; already booked paid plans remain unchanged until the end of the booked period.

The contract for a paid plan is concluded when the user completes the booking process and the operator confirms payment. By completing the order, the user makes a binding declaration to purchase the plan at the displayed price.

The operator is entitled to reject orders, in particular in case of missing or incorrect payment data or indications of misuse.

The prices applicable are those stated at the time of ordering. Unless otherwise stated, all prices are in euros including statutory VAT.

Paid plans are collected at the beginning of the respective billing period by direct debit, credit card, PayPal or bank transfer. In the event of late payment, the operator is entitled to suspend access to the paid plan until payment is received.

The user receives a confirmation by email after booking. The user may retrieve an invoice from the service at any time or request one from the operator.

Paid plans are – unless otherwise stated – offered as subscriptions with automatic renewal. Cancellation can be made at any time within the service under "Admin" or by email to the operator.

A paid plan ends when the paid period expires, provided the user has cancelled beforehand. The free plan can be terminated by the user at any time by deleting the account.

The right of both parties to terminate for good cause remains unaffected. Good cause exists in particular if the user violates essential obligations under these terms.

Consumers have a statutory right of withdrawal pursuant to § 355 BGB. The withdrawal period is 14 days from conclusion of the contract.

If the user starts using the service at their own request before the withdrawal period expires and acknowledges that their right of withdrawal expires when performance begins, the right of withdrawal expires when performance begins.

To exercise the right of withdrawal, a clear declaration (e.g. by email) to the operator is sufficient. In the event of an effective withdrawal, payments made will be refunded without undue delay and at the latest within 14 days.

The user undertakes to use the service only in accordance with applicable law and these terms. In particular, the user may not enter data that infringes the rights of third parties, misuse the services of other users, or carry out automated access (scraping, bots) without explicit consent.

The user is responsible for the data they enter and warrants that it is accurate and complete. The contract and deadline data stored in the service does not replace checking the respective contract.

The user may not use the service to harass other persons or infringe their rights.

The operator strives for high availability of the service. However, unrestricted availability is not guaranteed. The operator is entitled to temporarily interrupt the service for maintenance, security and update work, provided this is reasonable taking the user's interests into account.

The user will be informed of planned maintenance work in advance where possible.

Statutory warranty rights apply. The operator does not guarantee that the service will meet the user's individual needs in every respect or function without errors.

The calculated cancellation deadlines and reminders are based on the data entered by the user. The operator is not liable for errors caused by incorrect or incomplete input by the user.

The operator's liability is – to the extent permitted by law – limited to intent and gross negligence as well as to the breach of essential contractual obligations (cardinal duties). In the event of a breach of cardinal duties, liability is limited to the typical, foreseeable damage.

Liability under the Product Liability Act as well as for damage to life, body or health remains unaffected. Liability for wilfully concealed defects also remains unaffected.

The operator is not liable for indirect damage, lost profits or data loss, to the extent permitted by law. The user is advised to regularly create backups of their data.

Information on the processing of personal data is contained in the privacy policy, which forms part of these terms.

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). For consumers who are not subject to a special statutory provision, this choice of law only applies insofar as the mandatory provisions of the country in which the consumer has their habitual residence do not conflict.

If the user is a merchant, a legal person under public law or a special fund under public law, the place of jurisdiction is the operator's registered office.

Changes or additions to these terms will be communicated to the user by email or at the next login. They are deemed approved if the user does not object within six weeks of notification. This right to object is expressly pointed out.

If individual provisions of these terms are invalid, the validity of the remaining provisions remains unaffected. The statutory provision shall replace the invalid provision.